What yes looks like.
Bindflow is a solo-founder project looking for its first 10 pilot agencies. The pilot structure below is what I’m committing to with the first cohort — concierge onboarding, founder-level access, and a 90-day money-back guarantee if the numbers don’t move.
How it’s structured
A flat three-month engagement, priced at $4,500 for the pilot (covers everything below). If it works, you convert to the standard Agency plan at $1,800/mo. If it doesn’t, we refund the full $4,500 and you keep the data.
We instrument your current process. Time-per-submission, quote-to-bind ratio, per-carrier response time. No guesswork — we use your actual submission logs from Epic / AMS360 / HawkSoft.
We import your book, your historical submissions, your wholesale relationships, and your class-of-business preferences. We train the appetite model on your declination history. Your CSRs start sending real submissions through Bindflow.
We run alongside your current process. You ship submissions through Bindflow for every new account that fits. On Day 90 we produce a report showing the time and quote-to-bind delta against baseline. You decide whether to convert.
What we measure
Four numbers, agreed at Day 0, reported at Day 90:
- 1. Median time from ACORD-received to submission-sent. Baseline vs Bindflow. Target reduction: ≥80%.
- 2. Quote-to-bind ratio on new business. Baseline vs Bindflow. Target lift: ≥20 percentage points.
- 3. CSR hours freed per producer per month. Direct measurement from submission logs.
- 4. Carrier coverage — how many markets each account reached. Baseline vs Bindflow. Target: +30% average.
What we ask of you
- — A 30-minute kickoff call with your ops leader and one producer.
- — Read-only access to your AMS submission history (we never write back during pilot).
- — A list of the carriers and wholesale brokers you work with.
- — One hour per week of a CSR’s time for the first two weeks during onboarding. After that, zero ongoing effort.
What we do
- — Weekly check-ins with you and your ops lead. We catch issues early.
- — Direct Slack/email channel with me (Tom). You get the founder, not a support tier.
- — Every integration we add during your pilot is yours to keep if you don’t convert.
- — Published case study (with your approval) if we hit the numbers. You co-author it; we pay for the design.
The guarantee
If at Day 90 you don’t see at minimum a 3× reduction in submission time and a measurable lift in quote-to-bind, we refund the pilot in full. No clawback on data you collected. No lawyers. Wire back within 7 business days.
How to apply
Reply to the email I sent you, or email tom@bindflow.co. Tell me the approximate number of commercial producers at your shop, your AMS, and one class of business where submissions are eating the most time. I’ll come back with a proposed Day 0 date within 24 hours.
Or if you’d rather see it before you say yes: try the live demo with a sample ACORD.
Pre-launch. 10 first-pilot slots. If we’re a fit, we’ll know in one call.
— Tom Hwang, founder, Bindflow